Something not working?
Tell us what happened. The more we know, the faster we find and fix the bug.
What to put in the email
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What you were doing
Where in the app or on the website you were and what you tapped just before.
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What happened
What happened and what you expected to happen. A screenshot or a short video helps most.
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Device and version
Your phone model and system version. You'll find the Pullora version at the very bottom of your Profile.
Good to know
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Never passwords or codes
Never put a password, an email code, a PIN or a card number in a report. Nobody from Pullora will ever ask you for them.
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Security issue
Found a security hole? Send it with the subject Security report.
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Orders, fakes, illegal content
An undelivered card, a suspected fake or reporting content each have their own process.